November 20, 2018

20 Things You Should NEVER Say to a Retail Cashier

Not saying “please” and “thank you.”

Bottom line: be nice to your cashiers. If you make the effort to treat them with respect, then they will do the same for you and your products.

As Cindy Post Senning, a director at the Emily Post Institute in Burlington, Vermont—the organization that literally wrote the book on etiquette—told NPR, using these simple phrases will make this simple transaction at the grocery store much more pleasant for everyone.

“We need to articulate these principles in all our interactions. It is respectful to make requests rather than demands, to show gratitude and appreciation, to greet others, to give our complete attention, to acknowledge appreciation shown, to acknowledge and show respect for age, standing, importance,” she said. Again, treating cashiers with respect will allow them to treat you the same way.

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